Privacy Policy

1. Introduction

Welcome to Cricket Academy NT (“we”, “us”, “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, store, and protect your personal information when you visit or interact with our website https://cricketacademynt.com.au (the “Site”), and when you use our services.

By accessing or using the Site or providing us with personal information, you consent to the practices described in this Privacy Policy.

2. What Personal Information We Collect

We may collect the following kinds of personal information:

  • Contact information — name, email address, postal address, phone number

  • Account / registration data — username, password (in hashed/encrypted form), profile information

  • Transactional data — records of payments, purchases, or service bookings you make via the Site

  • Technical & usage data — IP address, browser type and version, operating system, device identifiers, referral URLs, pages visited, time and date stamps, clickstream data

  • Communications data — when you contact us (by email, phone, form), we may retain records of that communication

  • Marketing & preferences — your preferences in receiving marketing from us, and your communication preferences

We collect this information either directly from you (for example, when you fill in forms or register) or indirectly (for example, through cookies, analytics, or other tracking technologies).

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To provide, operate, maintain, and improve our Site and services

  • To process and manage bookings, registrations, enrollments, payments, or orders

  • To communicate with you — including sending confirmations, updates, notices, or customer support

  • To send you marketing, promotions, newsletters, or information about new programs and offers (where you have opted in)

  • To analyse usage and trends to better understand how users interact with the Site and to optimize the user experience

  • To detect, prevent, and mitigate fraud, security incidents, or misuse

  • To comply with legal obligations or protect our rights, assets, or interests

4. Disclosure of Personal Information

We may disclose personal information:

  • To our employees, contractors, service providers, or agents who assist in operating the Site or delivering services (e.g. payment gateways, email providers, analytics providers)

  • To third parties for marketing or promotional purposes (if you have consented)

  • To comply with applicable laws, court orders, or government requests

  • To protect and defend our rights or property, or the safety of users or the public

  • In connection with a merger, acquisition, sale of assets, or reorganisation, with appropriate safeguards

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, analytics services (e.g. Google Analytics), and similar technologies to collect technical and usage data. These help us understand and analyse how the Site is used and to deliver more relevant content, features, and advertising.

You can control or disable cookies via your browser settings (though doing so may limit certain functionality). For more detail on how we use cookies and your options, see our Cookie Policy (if separate) or the relevant section within this Privacy Policy.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes technical, administrative, and physical measures (e.g. encryption, access controls, regular security reviews).

However, no system is entirely secure; we cannot guarantee absolute protection. If a data breach occurs, we will take steps as required by applicable law (including notifying affected individuals and authorities, if required).

7. Data Retention

We will retain your personal information for as long as needed to fulfil the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, enforce our agreements, and as otherwise permitted by law. When data is no longer needed, we will either delete it or anonymize it.

8. International Transfers

If your data is transferred outside Australia (for example, to our service providers located overseas), we will ensure that such transfers are consistent with applicable privacy laws, by putting in place appropriate safeguards (such as data‐transfer agreements, compliance with recognised standards, etc.).

9. Your Rights under Australian Privacy Law

Under the Privacy Act 1988 and the Australian Privacy Principles (APPs), you may have the following rights (subject to legal limitations):

  • Access: Request access to the personal information we hold about you

  • Correction: Request correction of inaccurate, incomplete or out-of-date personal information

  • Deletion / Erasure: Request deletion or removal of your personal information (in some cases)

  • Restriction: Ask us to restrict or suppress processing of certain personal information

  • Object: Object to certain processing (e.g. direct marketing)

  • Withdrawal of Consent: Withdraw consent for particular uses of your personal information (to the extent that consent is the legal basis)

  • Complaint: Lodge a complaint with us about how your personal information is handled; or to the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, please contact us using the contact details in Section 11 below. We may require verification of your identity.

10. Children’s Privacy

Our services are not directed to children under the age of 16 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children without parental or guardian consent. If you believe we have inadvertently collected information about a child, please contact us and we will take steps to delete that information.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our handling of your personal information, you may contact us:

Cricket Academy NT
Email: [insert email address]
Address: [insert postal address]
Phone: [insert phone number]

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate when changes are in effect. We will notify you of significant changes by posting on the Site or via email (if we hold your email) prior to the changes coming into effect.